FAQs

• Activity Pool
  • Zero-Depth Entry
  • Dumping Buckets
  • Shaded Area
• 50-meter Lap Pool
  • Diving Boards
  • Drop Slides
  • Waterslides
  • Lily Pad Rope Walk
  • Spray Cannons
• Sand/Water Play Area
• The Dive Concessions
• Lockers Rooms & Family Restrooms

Swanson Pool is known by many as the community pool of St. Charles. Enjoyed by all ages, this facility is located just north of downtown St. Charles, east of the Fox River in the scenic Pottawatomie Park.

Parents or guardians are responsible for supervising their children. Lifeguards are on duty to enforce rules and respond in case of an emergency. For facility rules: click here  If you would like more clarification on a rule or procedure of Swanson Pool, please ask a pool manager or the Aquatics Supervisor.

The water slide manufacturer requires that all users of the water slide be a minimum height of 42″ to prevent the guest from being seriously injured. Persons over 42″ but under 48″ must use a life jacket.

The water slide manufacturer requires that all guests use the slide one person at a time, feet first on your back. This prevents the potential injury to the neck or back. When a guest uses the slide with a child on their lap, it increases the risk of the guest to have a neck or back injury and the child to potentially slip off the person and become severely injured. The flow of the water slides increase the potential of injury when more than 1 guest uses the slide at a time and can result in multiple guests becoming injured.

Yes. All food must be consumed in the concession area. Swanson Pool offers hot dogs, pizza, small snacks and beverages.

Call ahead to 630-584-3314 to ensure the facility is open for the duration you would like to swim, check the Swanson Pool facebook page or check the Swanson Pool website for up-to-date notifications.

Yes, please see Guest Services for a hand stamp. Hand stamps are only valid for the day you purchased your daily fee. You will need to pay admission again or show a valid pool pass for any additional days you wish to visit.

Swanson Pool requires all children who are not trained to wear tightly-fitting disposable swim diapers.

Parents and guests who wish to observe programs or events should sit on the pool deck near the program or event. For their safety, children not participating in a program or event must be supervised by a parent/guardian, away from the water.

Clean, lined swimsuits are required for all swimmers. The following are NOT appropriate swim attire: sports bras, sports shorts, basketball shorts, cut-off jeans, underwear, thong bikinis or suits that are deemed too revealing for a family environment because of transparency, cut or tightness of fit.

Each Pool is heated! The preferred temperature for both the Activity Pool and Lap Pool is between 80-84 degrees.

At least 6 lap lanes are open during all normal operating hours. Lap swimmers are expected to circle swim when there are more than 2 swimmers per lane. Circle swimming is defined as swimming in a lane in a standard counter-clockwise direction, up the right side and back down the left. For the safety and comfort of the lap swimmers, the lap lanes are for lap swimming only.

Swanson Pool sells swim diapers at Guest Services.

The lifeguard staff is trained under StarGuard Elite, an aquatic risk prevention agency that is internationally recognized for its elite training, certification, and consulting programs serving lifeguards, management, attraction attendants, and more. The lifeguard staff must complete and pass a training program which includes lifeguard rescue skills, AED training, oxygen administration training, emergency procedures and community CPR. The lifeguards must also attend weekly in-service training sessions and participate in surprise simulations. Throughout the year, auditors conduct unannounced visits to audit staff performance.

Remember: Lifeguards are on duty only to enforce rules and to respond in case of an emergency. To ensure that lifeguards are attentive to the area they are assigned to watch, please keep all questions brief. If you would like more clarification on a rule or procedure of Otter Cove, please ask a pool manager or the Aquatic Supervisor.

The District’s lifeguard training provider, StarGuard Elite (SGE), requires that staff practice Vigilance Awareness Training (VAT) as an educational tool for lifeguards. SGE has long been an innovator in the aquatic community. VAT seeks to educate, train, and prepare lifeguards for a submersion event. Through exhaustive research, the VAT training uses a mannequin to simulate a submerged victim. SGE found that with this training technique, the average detection time was 30 seconds; some detection occurred in as little as 10 seconds. This program is unique in that it involves actually showing lifeguards what a submerged guest in distress looks like. If you see a mannequin in or around the facility, do not remove it.